Warranty Online is an integral solution
targeting the aftersales support and
service.Warranty Online is able to
support numerous product types in various
industries - Automotive, Construction,
Material Handling and Aerial Equipment,
Industrial Machinery. This system is ideal
for businesses that are looking for a simple
and cost effective solution they can
implement in a short period of time.
Warranty Online will bring your business
closer to your customers and enhance your
distributor relationships. Its main features
are fleet management, warranty registration,
warranty claims, WRPO, RMA, parts,
post-warranty processing and many others
preloaded or customer specific features,
data interchange with ERP.Companies that
use the Warranty Online system are more
efficient. Warranty Online streamlines
processes and creates a foundation for
online equipment management, technical
service, knowledge base, and product
diagnostics support. It provides
distributors with access to OEM business
systems for direct, error-free communication
and information exchange. The bottom line is
it transforms your customer service support
to a more cost effective, streamlined and
Warranty OnLine deals with product
registration and warranty management
from the moment the product leaves the
factory and throughout the complete
Equipment arrival forms and equipment
acceptance steps can be available as an
integrated part of the warranty
The warranty claims section is an
integral part of the warranty system.
Various warranty claim templates can be
set depending on the product type and
warranty policies. Waranty codes, labour
rates tables, extended warranty, etc.
functionality can complement the
standard Warranty Administration.
Warranty Parts forms, Return Material
Authorizations, Warranty Repair Parts
Order, etc. can be available as an
integrated part of the warranty
Fleet management can be available as
an integrated part of the warranty
Comprehensive dashboards provide real-time snapshot of the current status and statistical data.
Warranty Online offers a large set of
automation features, built-in logic,
event alerts and email notifications at
almost every step of the warranty
workflow. Logic triggesrs and messages
can be unified or customized to fit your
Customer Support Portal entry point - Single-click access to Product Support, Parts OnLine, Warranty, Training.
Compete on the next level of business.
Revenue levels have increased by 600%. I would recommend the Parts Online system to anyone that is looking to increase online sales, reduce call volume, and compete on the next level of business.
Close to 20 years now my companies rely on AMS IT services. They always come with innovative and cost-saving solutions.
The Parts OnLine concept is solid and I recommend it to those who are looking for a good value, great support, and a professional online experience.
Let us know if you have any inquiries or
would like us to call you back.
EuropeSales & SupportStuttgart, Germany www.ersatzteile-und-garantie.com email@example.com
EuropeSalesLondon, United Kingdom
+44 203 239 9499 www.parts-and-warranty.com firstname.lastname@example.org
AmericasSales & SupportChicago, IL, USA+1 708 572 0207 www.parts-and-warranty.com email@example.com
Back OfficeProduction & SupportPlovdiv, Bulgaria +359 889 711 715 www.parts-and-warranty.com firstname.lastname@example.org
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